![]() The most common VoIP protocol is the open source session initiated protocol (SIP). Some VoIP providers, such as Skype, use a proprietary protocol. In order to use VoIP softphones, both endpoints - the caller and the recipient - must share the same protocol. In order for the VoIP softphone to function effectively with the VoIP service provider or company PBX, the softphone software must incorporate a/an: Using a headset with a VoIP softphone is common, especially in business environments where a noise-cancelling microphone will help eliminate distractions, but a significant advantage of softphones is that they do not need any external hardware. Device with onboard sound (a sound card). ![]() Vocalocity, for instance, is a business VoIP provider that supports SIP VoIP softphones made by CounterPath and Acrobits.Įquipment requirements for VoIP softphone software include a: Still other softphones are made by independent third-parties, such as CounterPath, and designed to work with a broad range of VoIP service providers and operating systems. Many business-focused VoIP providers, such as RingCentral or 8x8, provide their own branded softphone to use with their Hosted PBX VoIP calling service. Some are proprietary applications designed to work with a particular vendor, such as Skype (which uses its own specific protocol). There are a lot of VoIP softphones available to residential and business VoIP consumers.
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